WELCOME!

Here you’ll find helpful information and resources to support you as we begin this next step together.
Take some time to explore, and know that our team will be here to support you every step of the way.

Today marks an important step forward, and we understand that moments of change can bring a mix of emotions — excitement, curiosity, and sometimes a little uncertainty. We want you to know you’re not navigating this alone. Please know we value your skills, professionalism, and the contributions you make to this team every day, and we are deeply invested in your success.

The weeks ahead are all about learning, preparation, and possibility. This next phase is designed to give you the space to lean in, ask questions, and fully explore the opportunity ahead as we move forward together. We encourage you to take this one step at a time, stay curious, and know that an entire team is here to support you as we build what comes next.

WEDNESDAY, MARCH 18 | 7:00 PM EASTERN
Join us for an important follow-up webinar where we’ll explore what the independent contractor model looks like for professionals in the field and give you the chance to ask questions directly.

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What Does This Change Mean?

As we take this next step together, it’s natural to have questions about what this change means. At its core, this transition represents a structural alignment, not a reflection of your performance or the value you bring to this organization.

Your role as a professional in the field remains essential to the work we do. This change simply aligns how those professional roles operate with the structure used across the Veritext system while continuing to support the important work you perform every day.

Over the past several weeks, we have reviewed how work is performed across the organization through data analysis, a census of roles, and conversations with leadership. That process helped clarify two primary paths of work across the team: operational roles and field-based professional roles such as reporting, videography, and interpreting.

Aligning these field-based roles with the Veritext independent contractor model allows us to operate consistently across markets while continuing to invest in technology, training, and opportunities for reporters.

What is most important is that nothing changes today. This simply marks the beginning of the next chapter, and we will move forward together one step at a time with all the training, resources, and support you need along the way.

You will remain a Milestone/Kentuckiana/ Pike employee through May 15, 2026. Your transition to independent contractor status will not occur until that time.

Between now and May 15, your employment status remains the same. This period is intentionally designed to give you time to learn Veritext systems, move through the training process in cohorts, become familiar with the tools and workflows used across the Veritext network, and have the opportunity to explore the independent contractor model in more detail. You will also have access to resources, informational sessions, and one-on-one conversations with our team to help ensure you feel comfortable and prepared.

Our goal is that by the time May arrives, you will feel confident in our systems, supported by the team around you, and fully prepared for the transition.

It’s completely understandable to feel uncertain when hearing news like this. Transitions bring questions, and it’s natural to want time to learn more before feeling comfortable.

The good news is that you have a unique advantage many digital reporters joining the Veritext network have not had. Over the coming weeks, you will remain a full-time employee while participating in training and will receive brand new reporting equipment as part of the onboarding process.

This gives you the opportunity to learn our systems, ask questions, and explore how the program works before integration takes place. You are not being asked to make a final decision today — the goal is simply to take the next step, learn about the program, and gather the information you need to decide what’s right for you.

Yes! A structured training program has been designed specifically for the Milestone/Kentuckiana/Pike team to help you learn the Veritext software, equipment, and workflows used across the Veritext network. Training will take place in cohorts so each group receives focused instruction and support.

Your current trainers — Peneo, Victoria, Tom, and Lily — have already completed this training and will help guide you through the process. Our goal is to make sure everyone has the tools, training, and support needed to feel prepared well before integration takes place.

The 1099 Model Explained

As part of this transition, your working relationship will shift from an employee structure to an independent contractor model — a widely used and well-established structure across the court reporting industry.

Across the Veritext network, hundreds of digital reporters work successfully under this model and appreciate the flexibility, independence, and opportunities it can provide. The information below walks through some of the most common questions about how this model works in practice and what you can expect as you explore this path.

Employee (W-2): An employee works directly for a company. The company typically sets the schedule, assigns work, and handles things like payroll taxes and benefits.

Independent Contractor (1099): An independent contractor works as an independent professional who provides services to a company. Instead of being scheduled like an employee, contractors usually share their availability and accept the assignments they want to take. They also manage their own taxes and personal business matters.

In both cases, the actual reporting work you perform is the same. The difference is simply the structure of the professional relationship and the level of flexibility and independence that comes with it.

One of the biggest advantages of the independent contractor model is the control it gives professionals over their work. Rather than having the office direct your time, you work collaboratively with assigners by sharing your availability and accepting assignments that fit your schedule.

This structure often provides greater flexibility and freedom, along with opportunities to increase your earning potential. Within the Veritext system, reporters participate in a tier structure that rewards strong performance, additional skills, and more complex work.

Ultimately, your success is largely in your hands — and our goal is to provide the training, tools, and support to help you build a successful professional practice within the Veritext network.

Pay structures for independent contractors are different from employee pay structures, and specific rates are determined at the local market level. Your local team will walk through the details with you so you understand exactly how compensation works in your market.

Veritext is currently implementing an updated pay structure for our 1099 digital reporting community. When you transition to independent contractor status in May, you will also be among the first reporters to move to a weekly pay schedule rather than biweekly, providing more frequent payments and a payment structure that better supports independent professionals.

In terms of work, you will continue to have access to the same assignments you perform today. Once fully integrated into the Veritext system, you may also have access to additional opportunities across the broader Veritext network. Veritext works with hundreds of digital reporters under this model, and dedicated teams monitor utilization to help ensure reporters remain active and have consistent opportunities for work.

Under the independent contractor model, you will not report to a single manager in the same way employees typically do. Instead, you will work with several specialized teams who support reporters in different ways, including your local assigners, Digital Reporting Champions, Talent Resources, and Quality Assurance teams. This structure provides a high degree of autonomy, placing greater control in the hands of the reporter.

You will work collaboratively with assigners by sharing your availability and accepting the assignments that fit your schedule. Your time will be focused primarily on the professional work of reporting itself, and many reporters appreciate the flexibility this structure provides. Maintaining clear communication and consistent availability with assigners helps ensure steady access to assignments.

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We’re Here to Help!

As you move through this process, know that you have an entire team behind you. If questions come up or you’d simply like to talk something through, we’re here to help and support you every step of the way.

Throughout the coming weeks, this page will serve as a living resource where you can find the latest updates, information, and answers to common questions. We encourage you to check back often as new resources and guidance are added along the way.

Schedule a call with the team:

Transition Support Training & Equipment Support

Local information:

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MOVING FORWARD TOGETHER

The Path to Integration

This transition will unfold gradually, with plenty of support along the way. Over the coming weeks, we’ll move forward step by step, making sure you have the information, resources, and guidance you need as the process continues. Below is a look at what to expect between now and May.

  • Right Now

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    Take a breath. Nothing changes today — This moment is about understanding what’s ahead, not making immediate changes.

    • Your employee status remains the same. The transition process will unfold gradually over the coming weeks.

    • Your daily work continues as usual — both in the office and in the field.

    • Our team is here to support you! You can reach out with questions at any time.

  • Next Steps

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    This is where the excitement begins! You’ll receive the tools and support needed to start learning the Veritext platform.

    • Your equipment arrives — Our gift to you! Everything you need to begin learning Veritext systems will be included.

    • Cohort training begins. You’ll move through the program alongside a group of your peers with guidance from Peneo, Victoria, Lily, and Tom!

    • Support is available throughout the process. Trainers, local teams, and Veritext resources will be there to help you every step of the way.

  • Before Integration

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    The final pieces come together to make sure you’re fully ready before integration.

    • Optional refresher training available — Take advantage of additional sessions if you’d like a final review or extra practice.
    • Your tools and systems are fully in place. You’ll be comfortable with the workflows and ready to go!
    • Ready to hit the ground running! You’ll be well positioned to step into the next chapter with confidence and momentum.

  • Integration

    This is your moment. Welcome to the Veritext network! We‘re so glad you’re here!

    • You made it! Your preparation and training have positioned you to begin this next chapter with confidence.

    • Opportunity awaits — You are now part of the Veritext network, with access to new resources, connections, and professional opportunities ahead!

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THANK YOU FOR BEING PART OF THE JOURNEY

Thank you for the professionalism, dedication, and care you bring to your work every day. The skill and commitment you demonstrate in the field are what make this profession so strong, and we are truly grateful to have you on this journey with us.

The weeks ahead are full of opportunity as we move forward together and continue building what comes next. This page will remain a living resource, updated regularly with the latest information, announcements, and FAQs to help guide you through each step along the way.

We’re excited about the future ahead and honored to be walking this path with you.